If you can't get online, do these steps first.
*** If your web browser can't display a web page, close your browser and try unpluging the black power cord that goes to your antennas power supply (small black box with green light in the center). If you are using a wireless router, unplug or turn it off also. Wait 30 seconds and turn everything back on, then open your browser. This takes care of a large portion of connection problems.
*** Try bypassing your router by unplugging the cable in the back of your router (coming from the power supply), and plug it directly into your laptop.
*** Reboot your computer
If you are turned off for lack of payment, allow up to 24 hours after payment for service to be restored.
MYBLC.ME E-MAIL
TO ACCESS YOUR
E-MAIL THROUGH WEBMAIL.
TO ADJUST YOUR
E-MAIL SPAM SETTINGS.
Personal web space included with each e-mail account. Click here for setup information.
Broadlinc recommendations
- Always use a surge protector.
- Unpower and Repower.
- Do not bend ethernet cables.
- Properly ground outlets
Antenna Connections. If you have to relocate your equipment, be sure to reconnect the cables to the correct position. The ethernet cable that comes from the antenna outside, plugs into the POE port of the power supply. The ethernet cable that plugs into the LAN port of the power supply, plugs into your network card on your PC or into your router. Be sure not to cross these cables, damage to your computer or router could result.